FAQs

What services do you offer?

We provide a range of dog sitting services, including:

  • Daily Visits: Brief visits to feed, walk, and check on your dog.

  • Extended Stays: Full-day or overnight care with personalized attention.

  • Vacation Care: Long-term care when you’re away on vacation.

  • Special Needs Care: Services for dogs with medical conditions, dietary restrictions, or other special needs.

  • Drop-In Visits: Short visits for feeding and bathroom breaks..

How do I book a dog sitting service?

IYou can book our services through our easy-to-use online booking system. Simply select the type of service you need, choose your dates and times, and provide details about your dog's care requirements. You can also contact us directly by phone or email for personalized assistance.

Do you offer flexible scheduling?

Yes, we offer flexible scheduling to accommodate your needs. Whether you need last-minute care or a recurring schedule, we strive to be as accommodating as possible. Please let us know your requirements, and we’ll work with you to create a plan that fits your schedule.

How do you ensure my dog's safety and well-being?

The safety and well-being of your dog are our top priorities. We ensure this through:

  • Thorough Health Checks: Regularly checking for signs of illness or distress.

  • Secure Environment: Keeping your dog in a safe and secure area.

  • Emergency Protocols: Having a plan in place for emergencies and ensuring our team is trained to handle them.

  • Personalized Care: Tailoring our care to your dog’s specific needs, including medications and special diets.

Can I meet the dog sitter before booking?

Absolutely! We encourage a meet-and-greet session before booking to ensure you and your dog are comfortable with our sitter. This allows us to discuss your dog's needs and preferences in person and answer any questions you may have.

What should I provide for my dog's care?

Please provide:

  • Food and Treats: Enough for the duration of the stay.

  • Medication: Instructions and any necessary medications.

  • Comfort Items: Such as bedding, toys, or anything that makes your dog feel at home.

  • Emergency Contact Information: For both you and your veterinarian.

7. How do you handle special needs or medical conditions?

Our team is experienced in caring for dogs with special needs, including medical conditions and dietary restrictions. Please provide detailed information about your dog’s specific needs, and we’ll ensure they receive the appropriate care and attention.

8. What if I need to cancel or modify my booking?

We understand that plans can change. Please refer to our cancellation policy for details on how to cancel or modify your booking. We ask for as much notice as possible to accommodate changes and potentially offer you a refund or reschedule your service.

9. How can I stay updated on my dog while I’m away?

We provide regular updates during your dog’s stay, including photos and status reports. You can also request more frequent updates if desired. We want you to feel connected and reassured while you’re away.

10. What are your rates and payment options?

Our rates vary depending on the type of service, duration, and any special requirements. You can view our pricing on our website or contact us for a personalized quote. We accept various payment methods, including credit/debit cards and online payment systems.

11. What qualifications do your dog sitters have?

Our dog sitters are experienced and trained in canine care. Many have additional certifications in pet first aid, dog behavior, or other relevant areas. We carefully select and train our sitters to ensure they meet our high standards of care.

12. What if my dog has behavioral issues?

If your dog has behavioral issues, please provide detailed information beforehand. Our sitters are experienced in handling a variety of behaviors and will work with your dog to ensure they are comfortable and well-cared for.

13. How do I contact you for additional questions or support?

For any additional questions or support, you can contact me via:

  • Phone: 647-839-1441

  • Email: emilydestteffano@gmail.com

  • Contact Form: Available on our website here

We are here to assist you and provide any information you need to ensure your dog’s care is seamless and stress-free.